Many businesses already use instant messaging, but now they
are looking to make corporate versions of it. These would be systems which
allow tracking of messages, but also would mean the messages you’re sending
would be branded with your company’s logo.
A few of these companies include Peer.im, Hey Wire, BigAntInstant Messenger, Bopup Communication Server, DBabble, Openfire, and WinpopupLAN Messenger. Though all of these systems differ slightly, they offer the same
general service. Having your own branded messages allows you to look more
professional. From a management or owner perspective, it would allow review of
situations in which the outcome was unfavourable, giving perspective on what to
do differently next time.
Personally I would find it easier to focus on work related
tasks having an enterprise instant messaging system. I feel I would be more
aware of the messages I was sending, as well as whom I was contacting with
them.
References:
Bahny,
Wally. (2013, February 13). Five enterprise instant messaging systems.
Techrepublic. Retrieved from http://www.techrepublic.com/blog/five-apps/five-enterprise-instant-messaging-systems/
Baldwin, Harold. (2014, February 17). Instant messaging is
going corporate. Forbes. Retrieved from http://www.forbes.com/sites/howardbaldwin/2014/02/17/instant-messaging-is-going-corporate/
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